Frequently Asked Questions are the common queries usually running in mind realted to anything. For such common queries realted to products available on website we have this module which lets you to display the framed questions and answers for general doubts and queries of customers in an attractive accordion style, to provide powerful navigation. This gives users a chance to figure out things by themselves by reading the answers to before hand prepared questions by the seller in the form of FAQs (Frequently Asked Questions).
Features
- Product related queries can be posted in the form of FAQ on product page.
- Customers can refer to those FAQ’s before making the purchase.
- FAQ is posted for every product on its product page.
- Admin can manage FAQ’s for individual product easily.
- There can be any number of FAQ’s on one page.
Workflow
Frequently asked questions related to product can be answered and published. This way customer will be able to clear certain doubts related to product.
To create a new FAQ admin can select the related product for which it is created. Arrange FAQ by sequence. Admin can publish or un-publish FAQ on web page of the product.
Under product information admin can manage list of FAQs of a product. On this page admin can also add an item to FAQ and from here completely manage with sequence, publishing on website and everything.
Admin can also manage to publish or un-publish FAQ from the web page of the product.
Support
For any kind of technical assistance, just raise a ticket at : http://webkul.com/ticket/ and for any doubt contact us at support@webkul.com