Magento odoo Bridge( MOB ) Credit memo module helps you to manage with the order refund. Now a return request from magento end, will create an invoice credit and delivery return for the same order on odoo’s end. Using this module you can manage credited invoice and stock return with an ease of automation. From magento to odoo order return can be successfully synchronized in real time, it is a one way process.
Features
- Order refund is synchronized from magento to odoo.
- Credit invoice for the corresponding order refund is generated in odoo.
- Delivery return or return inward takes place for the order refund.
- List of customer refund is maintained under accounting.
Workflow
On magento’s end under system > inventory settings, allow the settings to automatically return the credit memo items on stock.
Under system > refund configurations, admin can allow the settings for automatic invoice refund and automatic delivery return in odoo. For the same order reference, in odoo a credit invoice is created and delivery return is also generated as well.
Under Magento odoo bridge configurations you will find magento bridge, there you can do the sales refund configurations. Select refund method and journal to be used for invoice refund process.
For the invoiced order, admin can create a credit memo for the order refund from magento’s end.
A message notification as you create a successful credit memo. Here it will reflect the order reference which is synchronized on the odoo’s end for the credit invoice created.
On odoo for a particular order you can view the success messages for invoice refund and delivery return.
Under accounting list view of customer payments as shown above, reflects the invoice generated with a corresponding credit invoice for the order refund.
Under sales order of a particular order, refunded option will be seen as marked.
As the order refund is generated, a delivery return to a specified destination location takes place.
Here is the accounting list of all the customer refunds created so far. Under accounting, you will find customer refund, which consists of all the entries related to order refund.
Support
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