Magento Marketplace Question Answer: By using this module, Buyer can ask question to seller on his product and Seller can respond on that question. Admin will manage all the questions and answers.Buyer can like or dislike all the responds.
This module is an add-on of Marketplace Module . To use this module you must have installed first Marketplace Module.
features-
★ Buyer can ask question to seller on his product.
★ Seller can respond on that question.
★ Admin will manage all the question and answer.
★ Admin can delete question and answer.
★ Buyer can like or dislike answers.
★ Admin can also respond on that questions.
★ Admin can manage it very easily and very fast.
Instalation- Now unzip the respective Magento Marketplace Question Answer Module zip you will find the app and skin folder inside that move that app and skin as per the screenshot.
After moving both the folder flush the cache from magento admin module . Under system > cache management.
And now you are done your Magento Marketplace Question Answer Module has been installed .
Magento Marketplace Question Answer - After the successful installation of the Magento Marketplace Question Answer module, You can see Manage QA tab on every products of marketplace as per the below screen.
Here any buyer can ask question to seller of that product. When he will ask the question on that product then seller and admin will get mail. Admin will have to approve that question, then seller will able to see that question and able to respond on that. On the product page like and dislike button will be available every responds. Any buyer can like or dislike the responds. like and dislike will be count as per below screen.
mpqa questions2
You can see here, When you click like button. it will increase number of count and if click unlike, it will decrease.
When question was asked, and seller can reply from product page or from “Manage Mpqa” link in marketplace tab as per below screen.
Here seller can see all his questions which is asked on his product. and when he will click on the link, he will get a page where he can reply on that question as per below screen
You can see, seller can reply all his questions individually.
in System->Configuration, Admin can see settings for this module as per below screen
Here Admin can set question approval required and email notification.
In Admin side, there is a menu ‘Mpqa Management’ in the Marketplace tab, In this there is grid available, where Admin can see all the question which is asked by buyer as per below screen.
Here in this grid admin can approve or disapprove questions and also able to delete questions. When Admin will click on ‘click to response’, then a grid open and where admin can see all the respond related to that question and also able to delete responds and give respond on that question as per below screen.
you can see, Admin can give respond on this question and also able to delete all the responds.
So By using Admin can manage all the questions and answers very easily and fast and buyer can buy question and seller will give respond on that questions.
That’s all for the base Magento Marketplace QA Module, still have any issue feel free to add a ticket and let us know your views to make the module better http://webkul.com/ticket/index.php