WhatsApp Purchase Assistant for WooCommerce

WhatsApp Purchase Assistant for WooCommerce plugin facilitates the admin to allow the customers to order via WhatsApp. Moreover, this plugin integrates the WooCommerce store with the leading messaging service WhatsApp.

Now WooCommerce store owner can make the shopping process more convenient and quick for customers.

With this plugin admin can enable purchase on whatsapp button on product list page, product view page and also on cart page. Even the admin can enable the checkout via WhatsApp to let the shoppers complete the purchase with most handy App.

Moreover, the store owner can send custom notifications to the buyers when an order initiates any event either placed or canceled.

Hence, purchase on the WhatsApp plugin advances the WooCommerce Store and provides a better shopping experience to your customers.

It also helps the admin to expand the sales channel and provide a user-friendly shopping tool “Purchase On WhatsApp”.

Note – Customer needs to add the WhatsApp number in the Phone Number Field for placing the order through WhatsApp.

Check a quick view of the plugin in action –

Features

• The admin can enable or disable buy on WhatsApp button.
• The admin can label the WhatsApp icon with the required custom text.
• Moreover, the admin can choose to hide checkout button from the front end.
• The Admin can enable or disable notifications to the customers for various order events.
• The Admin can notify the customers by delivering a custom personalized text message for the orders
• This module works for all types of product and guest users can purchase as well.
• The customer can order directly from their WhatsApp account after initiating the process from the store.
• The buyer gets notification for order placed and cancellation.
• The guest users can also place the order through whatsApp.
• The customer can opt to pay using an offline mode of payment only.
• Customers can also select the mode of shipping and payment options from the given alternatives.

The user will get a zip file which he has to upload in the “Add New” menu option in the WordPress admin panel. For this login to WordPress Admin Panel and Under the Dashboard hover your mouse over the “Plugins” menu option which brings out a Sub-Menu and then select the “Add New” option.

Thereafter, you will see an option on the top of your page that is “Upload Plugin”, click the option to upload the zip file.

Afterward clicking on the “Upload Plugin” option, below that you will see a button “Choose File” click on the button to browse for the zip file as per the snapshot below.

Thereafter browsing the file, click the “Install Now” button to install the plugin as per the snapshot.

Now when the plugin is installed correctly, you will see the success message and an option to activate the plugin. Click on “Activate Plugin” to activate the installed plugin.

Now, run the below-mentioned command in the respective directory (Likewise: domain/wp-content/plugins/wk-purchase-assistant) via terminal.

composer install

Make sure that you have installed composer on your server else follow this instruction to install composer – Composer Installation

To know how to translate the module, you can click here.

The store owners need to register themselves on Twilio to set up their account by undergoing the following steps.

Log In

Moreover, if you already have a Twilio account, to log in enter your email id and further click over Next button.

Sign Up

To initiate your Twilio account.

Now, enter your Name, Email and then set your password next click on start your free trial button.

Therefore, as a result, verification email sent to your registered email id as shown below.

Now, verify your email by clicking on the Confirm your Email link enclosed within the mail.

Further, you need to enter your Phone number and click on the verify button.

Afterward enter the verification code,

that you have received on the number provided by you and then click on the submit button.

Thereafter, a pop-up will appear on your screen click on Confirm button to activate your sandbox account as shown below.

WhatsApp Sandbox Configuration

Furthermore, to initiate working (i.e build your WhatsApp bot) in the test environment the user needs to configure his/her sandbox inbound URL.

To be able to send and receive messages from the Sandbox to the Application. The store admin needs to go to the following web page.

• Send a message to the Twilio number with the verification code to join.

You will receive a confirmation text on your device as shown below.

•  Send a One-Way  Message.

• Two-Way Messaging.

Now after replying to the notification as shown above the user will have a 24-hour conversation window.

• Configure your sandbox.

Let’s say admin site URL is https://storefrontend.com/ 

Then In the below field WHEN A MESSAGE COMES IN the admin needs to paste the link https://storefront.com/wp-json/notification/whatsapp-bot and click on Save. Now webhooks to this URL when a message comes in.

Note: In order to move into production using the Twilio API for WhatsApp, you need a WhatsApp Business Profile in conclusion, WhatsApp has to formally approve your account.

Just go to your Twilio project under the TRIAL dropdown menu as shown below.

On the Dashboard section under your Project Name, you can view your ACCOUNT SID and AUTH TOKEN credentials.

Now admin can configure WhatsApp Purchase Assistant with the WooCommerce store. Admin needs to go to WhatsApp Purchase Assistant for configuration.

Admin will get three tabs there:

• General
• Product
• Notification

General

In this section admin needs to provide the details drafted below:

• Twilio WhatsApp Number – Enter Twilio WhatsApp Number.
• Account SID Twilio – Now enter the received Twilio Account SID.
• Twilio Auth Token – Fill the Twilio Auth Token here.

Product

Afterward general configuration admin needs to move to the next for the product panel.

In this panel admin needs to do below-mentioned settings:

Product View Page Settings:

• Enable – Now enable WhatsApp Widget on the product view page.
• Button Text/Label – Give an appropriate button name to appear on the product view page.

Product List Page Settings:

• Enable – From here admin can enable order on the WhatsApp feature for the product list page.
• Button Text/Label – Give a custom name to the WhatsApp Buy button.

Cart Page Settings:

• Enable – Show the WhatsApp Widget on Cart Page.
• Button Text/Label – Give the right name to the WhatsApp Widget displaying on the cart page.

Hide Proceed To Checkout Button:

From here admin can hide/show proceed to checkout button available on store by default.

Notification

• Notification Text Product Page – Put the notification message to show the customer before placing the order through WhatsApp.
• Enable Order Placed Notification – Now enable the order place notification to appear on the store.
• Allow Order Placed Notification Message – Draft the custom message to send to the shoppers after placing the order.
• Enable Order Cancellation Notification – Here allow the order cancellation notification to send to the shoppers.
• Enable Order Cancel Notification Message – Draft out the custom message for order cancellation to send to the shoppers.

This plugin enables shoppers to order products directly on WhatsApp. Moreover it also offres an unique way to make purchase with better shopping experience using the most convenient and trusted messageing service WhatsApp.

Further, the WhatsApp Buy Button widget will be visible on the product list page, product view page, and cart page to easier the shopping and checkout process. Also, shoppers receive notifications based on their performed activities like placed orders and order cancellations.

WhatsApp Widget On Product List Page

Buy Button of WhatsApp On Product View Page

WhatsApp Button On Cart Page

Process for Guest User

When a guest user places an order a form popup appears. Now the guest user needs to provide whatsapp number along with other required details to complete the purchase process via WhatsApp.

Check the below given image for more details:

Order Placed Via WhatsApp

Customer Purchased Product

Order Cancelled

For any order cancellation (made by admin end) the customer will receive a notification as shown below:

Invalid Order Placed By Customer

If under any circumstances the customer makes an invalid request over Whatsapp he will be sent a default message as shown below:

Thus, that was much about the WhatsApp Purchase Assistant for WooCommerce Plugin. For any kind of doubts or suggestions regarding the plugin kindly reach back to us at support@webkul.com or raise a ticket at our HelpDesk system.