Magento 2 Marketplace Delivery Boy

Now marketplace sellers can also manage delivery boy for their orders and products. With Magento 2 Marketplace Delivery Boy, each seller can create multiple delivery boys, assign orders, and manage the fulfillment process from the mobile app as well.

Moreover, the admin can also manage the delivery boys for its products and orders with complete backend configuration and express delivery shipping option.

Please Note – For Marketplace Delivery Boy, you need Webkul’s Magento 2 Multi Vendor Module and Magento 2 Marketplace Mobile App.

• Fully Native Android Application built on Java.
• The seller will manage their delivery boys.
• Express delivery shipping method added for customers.
• The seller can add, upload profile information, and edit account of delivery boys.
• Seller can assign a delivery boy for his order.
• The seller can manage the delivery boy review.
• The marketplace admin can monitor the complete delivery boy management.
• Dashboard to view sales graph, orders, location.
• The delivery Boy can change the status among Offline and Online.
• The seller can assign the orders to the Online delivery boys only.
• Online chat with the delivery boy from the app.
• The delivery boy will do proper customer authentication before delivering the product.
• A delivery boy can accept or reject an order from the app.
• OTP verification code for order confirmation.

Buy this application now – https://store.webkul.com/magento2-multi-vendor-delivery-boy-mobile-app.html

For more queries or customization, please write to support@webkul.com

After the module installation, the admin needs to configure and setup the Magento 2 Marketplace Delivery Boy system. The admin needs to go to Store > Configuration > Webkul > Delivery boy.

Basic Configuration

On this page, the following option will be available to the Magento store admin:

• Warehouse Address – Here, the admin will mention its store warehouse address, from where the orders will be picked up by the delivery boys.
• Latitude & Longitude – Here, the admin can mention the coordinates of its warehouse location.
• Google Maps API Key – Here, the admin needs to mention the Google Maps application credential.
• Delivery Range in km – Here, the admin will mention the deliverable area covered by the delivery boys.
• Admin Email Address – Here, the admin email ID will come who manages the delivery boys. Note – The delivery boys admin will be different from the Magento store admin.
• Allowed Shipping Methods – Here, the admin needs to select the shipping methods which will be applicable for the delivery boys.

Now, the admin needs to configure the Express Few Hour Delivery settings. To do that, the admin will go to Stores > Configuration > Sales > Shipping Methods > Express Few Hour Delivery. Following options will be available:

• Enabled – Select Yes to use express shipping method on the marketplace, else select No.
• Title – Set the name which will appear on the frontend.
• Method Name – Set a custom shipping method name.
• Type – Define how the shipping cost will be calculated – Per Order or Per Item.
• Price – Set the cost of using this delivery method.
• Calculate Handling Fee – Set how the handling fee will be calculated – Fixed or Percent.
• Handling Fee – Enter the handling fee amount or a percentage value.
• Displayed Error Message – Enter a custom message to show on checkout, when this delivery method not available.
• Ship to Applicable Countries – Two options available – All Allowed Countries and Specific Countries.
• Ship to Specific Countries – Select the countries where this delivery method will be applicable.
• Show Method if Not Applicable – Select Yes, to show this delivery method even if it is not applicable. Else select No, to hide it at the checkout, when not applicable.

Now, every marketplace seller can manage their delivery boys from the Marketplace Seller Account section. To do that, navigate to My Account > Manage Delivery Boy. The Seller Delivery Boys List will show.

Manage Marketplace Delivery Boy Using Mobile App

The seller can also manage the delivery boys directly from their mobile devices. After logging in to the application, the seller will view the left navigation bar and click on the Delivery

As shown above, there is a Plus (+) button available, by clicking on that the seller will be able to add the new delivery boy.

After clicking, the Add Delivery Boy button, a form will come up, where the following information needs to be filled.

• Profile Image – The seller needs to upload a picture of the delivery boy.
• Name – Enter the name of the delivery boy.
• Email – Enter delivery boy email, this will be used to login to the app.
• Mobile Number – Enter the contact number of the delivery boy.
• Vehicle Type – Select Bike or Cycle as the mode of transport.
• Vehicle Number – Optional to provide the vehicle identification number.
• Full Address – Optional to provide delivery boy address.
• Password – Here, the seller needs to create a password for the delivery boy to login to the app.
• Status – Select Enabled to make this delivery boy account active.

Once the delivery boys are added, the seller can view the grid and check the details, search, delete or use filters to find them.

Add New Delivery Boy Using Mobile Application

Meanwhile, the seller can add the new delivery boy using by click on Plus (+) button present in the delivery boy list screen as shown in the mobile screenshots below:

After adding the delivery boys the same will appear under the delivery boy list section in the mobile application.

After that, let’s see the customer checkout process from the web end. For this, the customer will simply select the desired product and add it to the cart as shown in the image below:

The customer checkout process will proceed in two different ways for the guest and registered customers. The guest customer will add their address whereas the registered customer can select among the existing address.

Shipping Address For Guest Customers

The guest customer will provide the Shipping Address and other details like email, name, etc. The shipping page is visible in the image below:

Meanwhile, the customer will select the shipping method as Express 5 hour Delivery.

After that, the customer will select the payment method and place the order by clicking on the Place Order button.

Eventually, the order is places and the customer will receive the thank you message. Below page will be visible to the guest customers. In case of registered customers the information and button for creating the account will not be visible.

Once the order is placed from the customer end, the respective seller will receive the order and proceed further by assigning the delivery boy for that order. The seller can do this from the web end as well as a mobile application.

Using Web End

If the seller is a regular desktop or laptop user then the work will be done from the web end for sure. For this, the seller will navigate to My Account > My Order History. Thereafter, the seller will select the order and view it.

Then the seller will assign the order by selecting the delivery boy from the dropdown of online delivery boys under the Assign Delivery Boy section.

Further the order assignment, the order will be processed by the delivery boy.

Note: The seller can not cancel any order from their end. It can only be done by the admin.

Using Mobile Application

Most times it happens that the sellers wish to access their orders and process them using their mobile phones. So, the Magento 2 marketplace delivery boy mobile application also avails this for their sellers.

After logging in to the application, the seller will view the order by navigating to the Left Navigation Bar > Orders. Thereby, clicking on the desired order id will take the seller to the order details page.

Under the order details page the seller will click on the Choose Delivery Boy field and the list of online delivery boy will appear delivery boy, the seller can select any one among them.

And, then the order details page will be visible as shown in the image below:

Once the order is assigned successfully, the order will be managed by the delivery boy from the mobile application.

Once the order is assigned, the delivery boy will receive the popup to accept or reject the order. Moreover, the delivery boy will check the respective order by navigating the Left Navigation Drawer > Orders.

After that, the delivery boy will select the order and view its details as shown in the image below:

Further the delivery boy can perform the following set of task:

• Submit Comment: The delivery boy will add the comment to share any kind of the details with the seller.
• Pickup Location: The delivery boy can check the pickup location on the map from where the order will be picked up.
• Picked Up: The delivery boy will click on this button when reached the pickup .location
• Reject Order: The delivery boy will click on this to reject the order with a genuine reason.

After reaching the pickup location, the delivery boy will confirm the order pickup by clicking on the OK button appear in the Picked Up popup.

Once the order pickup is completed, the order status will change from Pending to Processing. The delivery boy will proceed to deliver the product to the customer.

The delivery boy will check the location by clicking on the Location icon adjacent to the customer delivery address under the order details page shown in the image below:

After reaching the customer location the delivery boy will click on the Deliver button (shown in the above image) and then verify the customer by OTP authentication.

Further, the delivery boy will enter the OTP sent to the customer and click on the Proceed button to complete the order.

 

That’s all for the Magento 2 Marketplace Delivery Boy module. Still have any doubt or suggestion, feel free to add a ticket at https://webkul.uvdesk.com/