Product Question Answer for Shopware 6

Product Question Answer for Shopware 6 allows the customers to view and add queries related to any product on its product page. The merchant can approve the query/answer of the customer and then only it will be visible on the product page. Only logged-in customers can add queries/answers related to the product.

• Only logged-in customers can answer any query.
• The customer must be logged-in for adding a query to any product.
• The question/answers need to be approved by the admin to get displayed on the product page.
• Google reCAPTCHA verification is included.

Installation using commands

Customers will get a zip folder, and they have to extract the contents of this zip folder on their system. After extracting the WebkulQA  folder, the customer needs to transfer this custom > plugins on the server, as shown in the image below:

After the successful installation, you have to run these commands in the Shopware root directory.

1 – Go to your Shopware installation Root directory and run this command to install then activate the plugin –

./bin/console plugin:install --activate clearcache WebkulQA

2 – To clear the cache run this command –

./bin/console c:c

Now refresh the administration.

After that, visit administration Setting->System->Plugins, the Product Question Answer for Shopware 6 plugin will be listed there.

Manual Installation

For the manual installation of the plugin follow the steps as mentioned below:

Step 1: In the Shopware 6 Backend go to plugin manager by navigating to Settings > System > Plugins.

Step 2: Just after clicking on the Plugins, the My plugins page will appear. The existing plugins are visible here. 
Click on the Upload plugin to add a new plugin to the list. Select the zip folder of the plugin which has to be updated.

Step 3: After that, the recently uploaded plugin will be visible on the top of the list of plugins in My plugins page. 
Further, in the newly added plugin, two actions can be performed which are:  Install and Delete.

The admin will install the plugin by clicking on the Install option in the dropdown.

Once the plugin gets installed the success message will popup saying “Your plugin has been installed.”
Step 4: After the installation, the admin will activate the plugin by turning the radio button ON.

After the installation, run this command to clear the cache:

php bin/console cache:clear

Go to the Google reCaptcha page and click on the Admin console button on the right.

You must have a Google Account to login. Enter your Gmail user name, password and click the Next button to proceed further.

• Enter a label that will make it easy for you to identify the site in the future.
• Choose the type of reCAPTCHA as – reCAPTCHA V3.
• Enter the Domain name(registration for domain.com also registers subdomain.domain.com) where you want to use it.
• Accept the reCAPTCHA Terms of Service by checking the checkbox.
• Lastly, click the Register button.

Now, you will have the reCAPTCHA Site Key and Secret Key.

To do the module configuration, the admin needs to go to Extension > Modules and click the Edit option.

In config, enter the site key and secret key. After that click on the Save button.

After the Product Question & Answer for Shopware 6 installation and configuration, the admin will navigate to Product Question Answer then there will be the Product Question Answer tab in the admin panel.

On clicking on the “Product Question Answers” tab, a new page opens where the admin can see all the questions asked by the customer, their status, view the question, reply.

After that admin can approve the question and answer.

When the admin will click on the “Edit” then the admin can fill the answer by and answer.

The customer can see the Ask question tab on the product page like the image below.

Click on Ask Questions.

Customers who are not logged in will see the button login to ask a question.

Then a login page will open fill the details like mail I’d and password and click to the login button.

After login, there will be a new button on the product page i.e Ask Question button.

Then click on the Ask Question button.

Customers can ask the question by filling the details like your question and description as well as the customer can answer the question asked by the other customers by clicking on the answer.

Then click to submit button. After that, you will receive a notification

This was all about the Product Question & Answer for Shopware 6. I hope you must have the got the idea of our module. Thanks for taking the time in reading this blog. And also, please doesn’t forget to share your feedback and suggestions under the comment box given below.

Moreover, If you have any queries or suggestions, then feel free to add a ticket at our HelpDesk system.