magento product return RMA - Magento Return merchandise authorisation is a brilliant module and super useful for product return and order return .
Features
Return merchandise authorisation for magento
buyer and seller communication
RMA history with pagination
Return Policy Page
dynamic order selection
Installation – magento product return RMA module installation is super easy you need to move app folder in magento root directory thats it as per the screenshot .
After moving both the folder flush the cache from magento admin module . Under system > cache management
After those primary step you just need to configure the module.
Configuration – after successful installation of the module buyer will be able to see the a new tab in my account section of magento user account .
buyer can create a new RMA request based on his order
seller can enter his RMA information for the order
Admin Management - admin can manage and communicate with buyer regarding that particular order